Frequently Asked Questions
Everything you need to know about your Mars Men shopping experience.
What is the typical shipping timeframe for domestic orders?
We process all orders within 1-2 business days. Once shipped, domestic delivery typically takes 3-5 business days depending on your location.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your exchange or refund process.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Mars Men Size Guide.' We recommend measuring a similar garment you already own to compare with our specific measurements for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Do you ship internationally?
Yes, Mars Men ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How should I care for my Mars Men garments?
To maintain the quality of our premium fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label of each item.